We just went through a horrid situation with my mom and her husband. He was very ill and she has dementia. It was worth every penny to have someone help us sort the system. She spent so much time with me that first day and I finally felt I had someone who could help.

— Val

Nancy Ruffner is first and foremost a compassionate, effective educator. Whether she is assisting a family facing new dilemmas and scary crises or helping a new professional move surefootedly into advising caregivers of aging family members – Nancy is clear, informative, and helpful. I work with many families facing crisis from aging and illness. I encourage so many of them to begin by spending an hour with Nancy, just learning the landscape of their new, puzzling world.

— Dee Wallis - Wallis Law Firm, P.A

I highly endorse Nancy! Through one of her classes, I learned a wealth of info about how to advocate for myself and loved ones when it comes to navigating our confounding healthcare system.

— Carole J.

The whole process of consultation with you felt helpful and clarifying. Specifically, it was valuable to consolidate our thoughts, and evaluate where we stood in terms of the various (decisions). Perhaps most importantly, knowing that you are there to provide guidance and support as needed is profoundly meaningful. We are so grateful!

— R and A

“Step out of the problem and into the solution” is wording I’ll use with some friends who tend to stay stuck…and it’s an effective comment for me, too.

— Jeremiah

Nancy is amazing! A wealth of knowledge on this subject and she is a great communicator.

— Ashley D.

Nancy you are an incredible advocate and a true professional, but more so you are a warm and connection-fostering human and it’s been such a pleasure to be connected with you over all these years.

— Lisa Mitchell, CFI

Thank you very much Nancy. You always have possibilities and suggestions. Glad you're in the industry for families (and sometimes us professionals) who need guidance and resources.

— Sanjay Das